Error message in CDT: "An error has occurred, please restart your workstation"

Error message in CDT: "An error has occurred, please restart your workstation"

SAP BCM workstation component were not installed correctly. Contact your IT Support department.

If you are Support Technician try first to login to CDT with Local Administrator rights to problematic workstation with the same BCM account. This has to apply all the settings where common domain account cannot get in. If this doesn't help - reinstall SAP BCM software.
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