Popular Articles
How to raise the CDT log level
There are a couple ways to bump up the logs at the CDT level. The first is by adding this CDT startup parameter when launching your CDT: http://CDT address/cdt?arg=loglevel=5 Or you can temporarily bump up the logs while in CDT via the phone settings ...
How to configure a workstation to start using BCM
Prerequisites BCM client workstation need to have the Microsoft Internet Explorer software installed. Procedure of enabling a client workstation to start using BCM To enable using the software in the Internet Explorer, configure workstations in the ...
Error installing BCM7 Web Server in IA
During Web Server Virtual Unit installation you may get an IA default error message: Failed to run method 'postinstall' in 'I:\SAP\BCM\Install\7.0.3.100\Web Server\method' : Method returned an error : Exit code=1=0x1 ... not saying almost anything :) ...
What to do if you hear a "robot-style" electronic voice in BCM call
If you hear something like robot-style electronic voice on BCM call, the reason of that can be a worse data connection quality in the network. Please contact your IT Support and ask Networking Department to check the BCM network. The reason of ...
Low volume on BCM call
Could be that your workstation volume settings were changed. You can check this in CDT settings: Change Audio settings if call voice is too low (or high) If client claim that he or she cannot hear you - raise a Mictophone level or make it lower if ...